Frequently asked questions
The most common questions are below, and each service page has its own. If yours is not covered, send us a message and we will get back to you.
Quotes, vetting, keys and timing
How do I get a price?
Send us a quote request with a few details about your home, or message us, and we reply with a quote by email, usually within the hour on a working day. There is no obligation, and nothing to pay until the clean is done.
Are your cleaners vetted?
Everyone is DBS-checked, referenced and interviewed in person, and we carry £5m public liability insurance. Our cleaners work for us directly. We are not an agency and we do not sell enquiries on.
What is the 48-Hour Re-clean Guarantee?
If something is not right, tell us within 48 hours and we come back and re-clean those areas for free. It applies to every service.
Do I need to be home during the clean?
No, most clients are out. We handle keys, concierge desks, lockboxes and smart locks every day. Keys are tagged with a number only, never an address.
How quickly can you come?
Usually within two or three days, sometimes sooner. If it is urgent, message us on WhatsApp and we will tell you honestly what is possible.
Which areas do you cover?
All ten Greater Manchester boroughs: Manchester, Salford, Trafford, Stockport, Bolton, Bury, Oldham, Rochdale, Tameside and Wigan.
Something else? Ask us on WhatsApp or send us a message, and a member of the team will reply.